Introduction

At FIRSOF, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it, how we use it, and what rights you have under the General Data Protection Regulation (GDPR).

1. Who we are

This website is owned and operated by:

SIA "Firsof"

Registration Number: 40203291472

Business address: Sarkandaugavas iela 11-40, Riga, LV-1005, Latvia

Email: info@firsof.com

FIRSOF is a Latvia-based Web & Growth Company specialising in custom website design, development, and ongoing website support for businesses across Europe.

2. Information we collect

Depending on how you interact with our website, we may collect the following information:

Information you provide

When you contact us or submit one of our forms, we may collect:

​

• Name

• Email address

• Company name

• Website URL

• Project information

• Budget information

• Any additional information you choose to provide

Automatically collected information

When visiting our website, certain information may be collected automatically, including:

​

• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Time spent on the website

• Referring website

• General website usage statistics

​

This information helps us understand how visitors use our website and allows us to improve its performance and user experience.

3. How we use your information 

We only collect information that helps us provide our services and communicate with you.

Your information may be used to:

​

• respond to your enquiries;

• prepare quotations and project proposals;

• schedule consultation calls;

• deliver our services;

• provide website development and support services;

• improve our website and user experience;

• analyse website performance;

• comply with legal obligations.

​

We never sell your personal information to third parties.

4. Legal basis

Under the General Data Protection Regulation (GDPR), we process your personal data based on one or more of the following legal grounds:

​

• your consent;

• the performance of a contract;

• legitimate business interests;

• compliance with legal obligations.

​

Whenever we rely on your consent, you have the right to withdraw it at any time.

5. Sharing your information

We respect your privacy and never sell, rent, or trade your personal information.

We may share your personal information only when it is necessary to provide our services, operate our website, comply with legal obligations, or work with trusted third-party service providers.

To operate our website and continuously improve our services, we may use trusted third-party providers, including:

​

• Google Analytics

• Google Tag Manager

• Meta Pixel

• Calendly

• Google Workspace

• Shopify

• WordPress

• Wix

• Tilda

​

These providers process personal information only to the extent necessary to provide their services and are expected to comply with applicable data protection laws.

Some of these providers may process personal information outside the European Economic Area (EEA). Whenever this happens, we ensure that appropriate safeguards are in place in accordance with the General Data Protection Regulation (GDPR), including Standard Contractual Clauses approved by the European Commission or other lawful transfer mechanisms.

For more information about how these providers process personal information, we encourage you to review their respective privacy policies.

6. Data retention

We retain personal information only for as long as necessary to:

​

• provide our services;

• communicate with our clients;

• comply with legal and tax obligations;

• resolve disputes;

• maintain business records.

​

Once personal information is no longer required, it is securely deleted or anonymised where appropriate.

7. Your rights

If you are located within the European Union or another jurisdiction with similar data protection laws, you may have the right to:

​

• access your personal information;

• request correction of inaccurate information;

• request deletion of your personal data;

• restrict or object to processing;

• request data portability;

• withdraw your consent;

• lodge a complaint with your local data protection authority.

​

To exercise any of these rights, please contact us using the details provided below.

8. Data security

We take appropriate technical and organisational measures to protect your personal information against:

​

• unauthorised access;

• accidental loss;

• misuse;

• unauthorised disclosure;

• alteration or destruction.

​

Although we take reasonable precautions to protect your information, no method of transmitting information over the internet can guarantee absolute security.

9. Cookies

Our website uses cookies to:

​

• ensure the website functions correctly;

• analyse website traffic;

• improve user experience;

• remember your preferences.

​

More information can be found on our Cookies page.

10. Links to other websites

Our website may contain links to external websites operated by third parties.

We are not responsible for the privacy practices, security, or content of these websites. We encourage you to review their privacy policies before providing any personal information.

11. Updates

We may update this Privacy Policy from time to time to reflect changes in our services, technologies, legal requirements, or business practices.

The latest version will always be published on this page, together with the date of the most recent update.

12. Contact us

If you have any questions regarding this Privacy Policy or how we process your personal data, please contact us.

SIA "Firsof"

Email: info@firsof.com

Riga, Latvia